Online Security and Privacy Policy

This policy may be changed without prior notification to our site visitors.

Hospice & Palliative Care Buffalo (HPCB) and its affiliate agencies and programs respect your privacy and work toward maintaining a secure and private online experience for our visitors. We realize that use of the internet to communicate with HPCB may raise some questions concerning the nature, use and confidentiality of the information collected from our visitors. It is with that in mind that we address your concerns and assure you that, as a site visitor, all personal data you submit is kept in strictest confidence by the staff at HPCB. Please read below for detailed information on how your information is handled within HPCB.

Personally Identifiable Information

Hospice & Palliative Care Buffalo does not sell, rent, disclose or share any personally identifiable information (i.e. your name, home or e-mail address, telephone number, credit card number, etc.) collected online on our site, to any third party unless authorized to do so by the person submitting the information, or we are required to by the law. HPCB also does not market to, or knowingly collect personal information from, children under the age of 13.

How We Use the Information You Provide to Us

HPCB uses the personally identifiable information you provide to us online to provide you with the item(s) you have requested/ordered confirm your order/donation respond to your inquiries or requests for further information.


HPCB provides opportunities throughout our site to contact a representative for more information. Those communications (direct e-mail or form submission, in a few cases) are monitored solely by HPCB staff members. A security device (i.e. encryption) does protect the information you provide to us.

The section of our web site where you may be asked to provide more sensitive information (i.e. credit card numbers) is a secure site. HPCB ensures the security of the personal information you provide to us. All information you provide to us through this site is encrypted and can only be read by select staff members of the Hospice Foundation of Western New York, an affiliate of HPCB.