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Our Mission and Commitments

Here with Care

Hospice Buffalo cares for individuals suffering from serious illness, as well as their families and caregivers. We’re here to provide an integrative, holistic (physical, emotional, social, and spiritual) approach to care that focuses on the whole person rather than on individual symptoms. We are here through a continuum of care, spanning the course of the disease through bereavement. Our knowledgeable, compassionate staff is here to help patients make choices about their care, to support those who are grieving, and to educate the professional and lay communities on end-of-life issues.

We’re one of the largest non-profit hospice and palliative (comfort) care organizations in the nation, caring for over 950 patients daily throughout Erie County, regardless of age, race, setting, diagnosis, and ability to pay.

At Hospice Buffalo, we’re here through any long-term or life-limiting illness, providing care for them, and comfort for you.

Our Mission

To provide care, support, advocacy and education to people impacted by serious illness and loss.

Our Commitments

Excellence: We continually challenge ourselves to focus on evidence-based best practices in all we do.

Compassion: We honor the dignity and wishes of each individual, and respect the breadth of cultures, spiritual beliefs, values and traditions.

Collaboration: We constantly innovate and improve, while we expect each other to work in honest and principled ways to fulfill our mission.

Stewardship: We carefully ensure that the many skills, gifts, and resources entrusted to us are managed responsibly and with integrity.

Our Affiliates

Both palliative care and hospice care provide comfort. But palliative care can begin at diagnosis, and at the same time as traditional, curative treatment. Hospice care begins after treatment of the disease stops and when it is clear that the patient is not going to survive the illness.

Hospice Buffalo

Hospice Buffalo cares for seriously ill people with a prognosis of 6 months or less to live. Each patient receives customized, comprehensive care from an interdisciplinary team of healthcare professionals: physician, nurse, social worker, grief support counselor, and volunteer. Hospice Buffalo also offers a respite program for caregiver relief — the patient can stay for up to 5 days at our Inpatient Unit in Cheektowaga.

Hospice Buffalo provides services wherever you call home:

Palliative Care Buffalo 

Palliative Care Buffalo’s Home Connections program provides home-based, case-managed care and support to patients facing serious, progressive illness and their families. We are here to help patients and families navigate through the course of serious illness, regardless of changes in diagnosis or curative treatment.

Palliative Care Buffalo provides services in the following settings:

  • Private Homes — We serve the community by providing coordination of care services through patient home visits. Through our Home Connections program, we work in partnership with the patient’s physicians to coordinate case-managed care, at no additional cost to eligible patients.
  • Long-term Care — Palliative Care Services are available in contracted assisted living and developmentally disabled facilities.
  • Hospital-Based Resource — Our physicians consult with patients’ healthcare providers in contracted hospitals.

Palliative Care Buffalo provides all the necessary services required under the Palliative Care Information Act in contracted hospitals.




Nondiscrimination statement and language assistance services.

The Center for Hospice & Palliative Care (Hospice Buffalo) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Hospice Buffalo does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Click to learn more

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Affiliates & Agencies:

Hospice Buffalo

225 Como Park Blvd.
Cheektowaga, NY 14227


phone_icon_greydark.png 716-686-8000

Administrative Offices:

phone_icon_greydark.png 716-686-1900

Palliative Care Buffalo

150 Bennett Road
Cheektowaga, NY 14227 

Home Connections Program:

phone_icon_greydark.png 716-989-2475 
FAX: 716-901-0192

Essential Care for Children:

phone_icon_greydark.png 716-686-8006
FAX: 716-901-0192

The Mary & Ralph C. Wilson, Jr. Support Center:

phone_icon_greydark.png 716-836-6460
FAX: 716-836-1578

Privacy Practices

Joint Notice of Privacy Practices/HIPAA Compliance