Home > Services > Palliative Care Buffalo > Home Connections

Comfort Care ~ even while you're seeking
curative treatment 


Home Connections program provides home-based case management and support to patients facing chronic or progressive illness and their families. Best of all, there may be NO ADDITIONAL COST to the patient. Our palliative care physicians recognize that each patient is an individual, and that his or her needs are unique. We view ourselves as partners in our patients’ care, and see the patient and their family as vital components of the team. Home Connections is affiliated with Palliative Care Buffalo.

Home Connections Team includes:

• Patient’s Physician
• Palliative Care-trained Registered Nurse
• Social Worker
• Trained Volunteers
• Palliative Care Physician oversight

Home Connections Program offers:

• 24/7 On-call Nurse Support
• Social Work identifies patient and family needs and links to community support services
• Supportive discussions about your disease, healthcare decisions and advanced care planning
• Frequent phone contact to monitor patient’s condition and answer questions
• Volunteers for companionship, caregivers' respite, transportation assistance, and help with other needs, upon request

Who is eligible* for Home Connections?

Our services are covered in full by Univera, as well as many of the Blue Cross and Independent Health plans and are available to those facing serious, progressive illnesses including but not limited to:
• Advanced heart disease, including congestive heart failure
• Advanced lung disease, including chronic obstructive pulmonary disease (COPD) and pulmonary fibrosis
• Cancer, whether or not the patient is undergoing active treatment with radiation or chemotherapy
• Serious progressive neurological diseases such as Lou Gehrig’s disease
• Advanced Alzheimer’s disease or dementia
• People with repeated hospitalizations or emergency department visits

*Eligibility will be determined upon referral.



Free Consultation


Home Connections serves patients through home visits and works in partnership with the patient’s physicians to coordinate and case-manage at no additional cost to eligible patients. We help you navigate the complexities of today’s healthcare system.

Home Connections Mission

To help ease patients through the course of serious illness, regardless of changes in diagnosis, medical treatment or location.


phone_icon_greydark.png 716-989-2475

Fax: 716-901-0192

email_icon_greydark.png HCrequests@palliativecare.org


“I really didn’t think anyone could help me until Home Connections became involved. Dr. Kerr visited me and gave his undivided attention, focusing on my symptoms and less on my disease. I finally feel like I will get back to normal one day. When the nurse from Home Connections came in, I felt so much relief that she was able to help communicate with all of my doctors. It’s very stressful to have to do all of that on my own. I cannot thank Home Connections enough for working to get me a new mattress. I can't believe someone would do this for me!”

Kim, Home Connections patient

View More Testimonials >