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Hospice At Home

What is Hospice?

It's a special way of caring for people with serious illness and their families. Our purpose is to help people maintain dignity and control over their own lives and care. That means we care for their physical, emotional and spiritual needs.

Click here to download the Patient and Caregiver Handbook

What services does Hospice provide?

Caring professionals offer medical services, social services, pastoral and spiritual care, assistance with legal and other issues, and bereavement counseling. Inpatient care for acute pain and symptom management is also provided. In addition, more than 1,000 volunteers contribute vital services and support to patients and families. Hospice also provides prescription medications related to the patient's illness, and medical supplies and equipment. Respite care is provided at our inpatient unit at the Hospice Mitchell Campus in Cheektowaga.

Who provides care when Hospice people are not here?

Hospice trains family members so that they feel comfortable caring for the patient between our visits. When you are a Hospice patient, you're never more than a phone call away from help. A registered nurse is here 24 hours a day to take your call. If there's a problem that can't be handled by phone, we'll arrange for a nurse or social worker to come to your home.

Can we keep our own doctor?

Yes, of course. Hospice physicians and nurses consult with your doctor on all aspects of your care.

Does insurance cover Hospice care?

Hospice is a fully covered Medicare benefit. Most health insurance plans do cover Hospice services. But Hospice care is based on the patient's need, not the ability to pay.

Does our doctor have to refer us?

A patient's physician does need to approve Hospice care. But anyone can call us, at any time. In fact, if you prefer, we can speak to your doctor for you.

Who should we call?

Call Hospice at (716) 686-8000. We're here to take your call any time, 24 hours a day.

Call Hospice Buffalo. We're here to Help.




  • We have one of the finest Hospice programs in the country right here in Western New York, and First Niagara is proud to support Hospice Buffalo and The Center for Palliative Care. We want to ensure that Hospice is there for each...
    – Elizabeth S. Gurney, Executive Director
  • It was nice to know I could finally relax and trust a group of really caring folks.
    – Nancy, Buffalo
  • The Western New York Fantastic Sams Hair Salons have been proud to support Hospice for over 15 years. We admire and respect the Hospice Team.
    – Ellen S. Levine, Region Director - Western New York
  • West Herr Automotive Group has chosen to be a partner with Hospice not only for the opportunity to give back to the Western New York community.
    – John Wabick, Vice President
  • BlueCross BlueShield of Western New York is proud to serve as Hospice Buffalo's official health plan, as well as to support the Hospice Memorial Walk.
    – Julie Snyder, Director, Corporate Relations
  • The Buffalo Sabres are proud to be involved with Hospice Buffalo. On a yearly basis, Hospice helps thousands of people.
    – Michael Gilbert, Vice President of Public & Community Relations
  • Ingram Micro has had an established presence in WNY for over 30 years and when you have over 1,300 associates employed locally, unfortunately, there will be a time when we all need to have support.
    – Marty Battaglia, Senior Director of Sales
  • Hospice provides dignity and compassion to those at the end of their lives. We believe this is a critical area of need.
    – Ralph and Mary Wilson
  • I wish I could personally thank each person that helped us with my dad (if you knew him when he was well, you would have enjoyed his humor and zest for life)
    – Deborah
  • I admire all the people involved in Hospice. They are very strong and very tender...I know...had them for my wonderful husband Nick.
    – Evelyn, Buffalo
  • Hospice is just an important organization in our community and Wendy's Restaurants is honored to help.
    – Amanda Armstrong, Marketing Coordinator
  • Boulevard Mall/Forest City Management is proud to support Hospice Buffalo, an organization that touches so many lives in our community.
    – Betsey Bonvissuto, Director of Marketing
  • Dunkin' Donuts is honored to support the Hospice Foundation of Western New York and the life changing services they provide.
    – Alisa LaPlante Field, Marketing Manager
  • Thank You Hospice for Planet Kid and Camp Blue Skies. I just picked up my daughter, Sydney, from camp. She had an amazing time.
    – Lisa, Buffalo

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HospiceBuffalo  225 Como Park Blvd., Cheektowaga, NY 14227

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